Project Portfolio
Enterprise MDM Implementation & System Integration
Summer 2023 - Client (Private)
Led a company-wide implementation of Microsoft Intune and Autopilot for device management across a distributed workforce, integrating with OKTA for secure authentication.
THE APPROACH
1. Needs Assessment
2. Stakeholder Engagement
3. Solution Design
4. Pilot Program
5. Training & Change Management
6. Implementation & Integration
7. Monitoring & Optimization
8. Documentation & Reporting
OUTCOMES
Improved Device Management Efficiency
- Achieved a 40% reduction in device provisioning time by utilizing Microsoft Intune and Autopilot, enabling rapid setup and deployment for new hires across the organization.
Enhanced Security Posture
- Increased compliance with security policies by 85%, thanks to the integration of OKTA for secure authentication, reducing the risk of unauthorized access.
User Satisfaction
- Conducted a post-implementation survey that indicated 90% of users reported a smoother onboarding experience, with 95% expressing satisfaction with the new device management system.
Cost Savings
- Realized an annual cost saving of approximately $200,000 by streamlining device management processes, reducing IT support calls by 30%, and lowering hardware acquisition costs through standardized provisioning.
Scalability
- Enabled the organization to efficiently manage a workforce of over 2,000 employees, with the capability to scale up to 5,000+ devices without additional overhead.
Training Effectiveness
- Trained 150+ IT and support staff, resulting in a 70% decrease in training-related support tickets during the initial rollout phase.
Monitoring and Optimization
- Established performance metrics that showed a 25% improvement in device uptime, directly correlating with enhanced productivity across teams.
ERP Implementation & Business Process Transformation
Spring 2024 - Client (Arthur R. - See Testimonial Below)
Led a $5M ERP transformation project for a global manufacturing client, overseeing the migration from Navision to Microsoft Dynamics 365. Managed a cross-functional team of 30+ professionals across the US, UK, and China to ensure seamless implementation.
THE APPROACH
1. Stakeholder Engagement
Initiated the project by conducting thorough stakeholder interviews across all regions to understand unique challenges and objectives, ensuring alignment from the outset.
2. Cross-Functional Collaboration
Fostered a culture of collaboration among the 30+ professionals by establishing clear communication channels and regular check-ins, enabling team members from the US, UK, and China to share insights and best practices.
3. Agile Methodology
Employed an Agile approach to project management, breaking the project into manageable phases to facilitate rapid feedback and adjustments, ensuring that evolving business needs were met throughout the implementation process.
4. Comprehensive Training Programs
Developed tailored training programs for end-users to ensure a smooth transition to Microsoft Dynamics 365, minimizing disruption and enhancing user adoption.
5. Continuous Monitoring and Support
Implemented a robust monitoring system post-implementation to track performance metrics and user feedback, allowing for continuous improvements and support during the stabilization phase.
OUTCOMES
- Seamless Migration: Achieved a smooth transition from Navision to Microsoft Dynamics 365 with minimal downtime, ensuring business continuity throughout the implementation process.
- Enhanced Operational Efficiency: Improved operational processes leading to a 30% reduction in processing times across key business functions, contributing to increased productivity.
- Increased Data Accuracy: Enhanced data integrity and accuracy, resulting in a significant decrease in reporting errors and more reliable business intelligence for decision-making.
- Cost Savings: Realized an estimated $500K in operational savings within the first year post-implementation through streamlined processes and reduced manual workloads.
- User Adoption: Achieved a 90% user adoption rate within three months of launch, facilitated by comprehensive training and ongoing support, ensuring that employees effectively utilized the new system.
- Improved Customer Satisfaction: Enhanced customer service capabilities, leading to a 20% improvement in response times and higher customer satisfaction scores.
- Scalability for Growth: Established a scalable ERP infrastructure that supports the client’s growth objectives and enables integration with future technologies or systems.
- Cross-Functional Collaboration: Strengthened collaboration among global teams, leading to better communication and alignment across departments, which improved overall project outcomes.
- Real-time Reporting: Enabled real-time reporting capabilities, allowing for faster decision-making and improved responsiveness to market changes.
- Sustained Continuous Improvement: Laid the groundwork for a culture of continuous improvement, with processes in place for regular updates and enhancements to the ERP system based on evolving business needs.
TESTIMONIALS
Arthur R. - Client for 3 years - Owner of multiple businesses
Working with Ripley was a game-changer for our organization. Her unique blend of business acumen and psychological insight brought a fresh perspective to our challenges. From strategic planning to leadership development, Ripley's guidance was invaluable.
Her data-driven approach to marketing and sales strategies significantly boosted our ROI, while her operational efficiency recommendations streamlined our processes, reducing costs by 30%. What sets Ripley apart is her ability to apply business psychology principles to enhance team dynamics and employee engagement.
Throughout our transition period, Ripley's change management expertise ensured a smooth process with minimal disruption. Her performance metrics system has given us clear visibility into our progress and areas for improvement.
Now here's the best part: Her executive coaching was phenomenal, as a business owner with over 25 years of experience launching successful companies, I thought I was pretty good. After shadowing me for a few days, she came back with a beautifully crafted BINDER FULL OF MATERIALS that illustrated her customized feedback for improvement. No joke, it has (seriously) changed my life and improved my capabilities in ways I never even imagined.
Apart from my one-on-one personal and professional development time with her, she has transformed our leadership team, enhancing decision-making capabilities and emotional intelligence. Her startup acceleration strategies have put us on a rapid growth trajectory. I have even circled back and utilized her expertise for two additional launches, successes that I genuinely attribute to her contributions.
If you're looking for a consultant who can deliver tangible results across all aspects of your business while nurturing your team's potential, Ripley is the professional you need. Her holistic approach and commitment to our success have made her an indispensable partner in our growth journey.
Happy to sing her praises!
Sincerely,
Arthur R.
714-417-5362
Roy W. - Client for 1 year - Owner of Doc Prep Experts
Wow, where do I even start? Working with Ripley has been like having a secret weapon in my back pocket. She's not your typical stuffy consultant - she's more like a cool, super-smart friend who just happens to know everything about business.
From day one, Ripley rolled up her sleeves and dug into our company's challenges. Her fresh perspective was exactly what we needed. She's got this uncanny ability to see the big picture while also zeroing in on the nitty-gritty details.
What really blew me away was how she tailored everything to our specific needs. No cookie-cutter solutions here! She even created this amazing binder full of personalized strategies that's become our team's go-to resource.
But here's the real kicker - Ripley doesn't just help your business, she helps you grow as a leader. I've been in this game for years, but she showed me new tricks I never even knew existed. It's like she unlocked a whole new level of potential in me and my team.
If you're looking for someone who can shake things up, drive real results, and make the whole process actually enjoyable, Ripley's your gal. Trust me, your future self will thank you for making that call!
Cheers!
Roy W.
Owner and CEO
Doc Prep Experts
407-404-4053
